Every screen below is a real screenshot from LK Platform v2.0, Rootsecurity's flagship IT management suite. Click any image to see it full size.
Incidents, requests, problems and changes. Filter by status, change status inline, see the SLA state of every ticket and export to CSV.
Comments with attachments (up to 50 MB each), private staff notes, live replies, SLA countdowns and quick actions: Start, Resolve, Close.
Response and resolution targets for Critical, High, Medium and Low, counted 24×7. Performance by priority and a “needs attention” list.
Users chat with IT in real time. You hear a chime when someone writes, and conversations can be turned into tickets.
Type, priority, category, assignee, related asset and due date, all on one simple form.
Administrators, technicians and end users, with 2FA coverage, open tickets and last sign-in at a glance.
Every device with type, OS, ownership, warranty, status, IP, assignee and live agent state. Filter by any of them.
Hardware specs, installed software, ownership & purchase, warranty, assignment, related tickets and history on one page.
Company-owned or rented, vendor, purchase cost, invoice & PO numbers, warranty type, provider and expiry.
Scan a subnet to discover Windows, Linux, macOS, FreeBSD, ESXi, printers and network devices.
Every program on every machine, collected automatically, with versions and install counts.
Retail, OEM, volume, subscription and free licences, with seat counts, over-use warnings and expiry alerts.
Colour-coded groups and free tags to organise devices by team, site or role, then target them with scripts.
Screen sharing, terminal, RDP and file transfer for any online agent, plus manually added SSH hosts.
Live CPU, RAM, disk and uptime cards for every machine, with online/offline filters.
Fire alerts on CPU, RAM, disk, agent offline or pending patches, with your own thresholds and time windows.
Windows Application/System logs and the Linux journal, collected centrally and filterable by agent, level and source.
PowerShell, CMD, bash, Python, or run an attached .exe/.msi on one machine, many or a whole group.
Pending, critical, approved, installing, installed, failed and excluded patches, with bulk approval.
Antivirus enabled and up to date, disk space and OS patched rules, with a fleet-wide compliance score.
25+ charts with PNG/CSV export, a one-click ZIP of all data, and print-to-PDF.
Windows wizard or silent install, Linux desktop/server one-liners and a macOS LaunchDaemon, all pre-configured.
Back up everything to one file, encrypted with a passphrase. Daily schedules, integrity check and one-click restore.
SLA targets, theme, licence, API key rotation, quick-deploy commands and system info.
Personal details, password change, TOTP two-factor sign-in and a personal light/dark theme.
Help desk, devices, security and inventory KPIs, trend charts and attention lists, with optional auto-refresh.
Book a guided demo, or read the step-by-step user guide.
